Morocco Vacation Company has outlined its cancellation and payment rules to enable a smooth and transparent booking process.
Payment Process :
A modest deposit is required to hold your reservation. The remainder due should be paid on the first day of your journey. Our management determines the particular deposit amount, which is impacted by the service type and the length of time remaining before the tour begins.
Cancellation Policy :
- Our cancellation fees cover the exact costs of changing or canceling your reservation.
- By placing a reservation on our website, you acknowledge and agree to our cancellation policy.
- Only after we receive the requisite deposit and send a confirmation email can you and Morocco Vacation Company enter into a booking contract.
- The lead traveler making the reservation accepts these terms on behalf of all members of their travel group.
- All cancellations and adjustments must be communicated by the lead traveler.
- Cancellation requests must be sent through the customer contact form and validated by Morocco Vacation Company before any further action can be taken.
- Reimbursements, if available, will be processed promptly, and the deposit will be reimbursed to the credit card used to book. Please keep in mind that any potential delays in refund fulfillment are beyond our control.
- The cancellation policy is dependent on the booking’s original departure date.
- Notify us in writing if you need to cancel your private tour for any reason, whether avoidable or unavoidable.
- Cancellations received at least 15 days before the trip date are eligible for a 100% deposit refund or a 100% future travel credit.
- Cancellations made 14 days or less before the tour date are not eligible for a deposit refund.